Does Geek Squad give free estimates?
Do you have a broken screen or other physical damage? Make an in-store reservation and a Geek Squad Agent will give you an initial estimate of repair costs. If you choose to have your computer repaired, we’ll send it to our expert repair facility at Geek Squad City. Save with Best Buy Totaltech™.
How much is Geek Squad for a year?
$199.99
The service costs $199.99 for a full-year subscription, which includes “unlimited” technology support for services and devices administered by Geek Squad staff in-store, by phone, 24/7 online or through the Best Buy Home app.
How do I chat with Geek Squad online?
If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778.
How do I make a Geek Squad claim?
Schedule an in-store appointment or call 1-800-433-5778. For lost or stolen cell phones, make a claim online or call 1-866-205-4388.
Is the Geek Squad warranty worth it?
If you have absolutely no knowledge of troubleshooting, then a Geek Squad plan may be best for you, especially if you’re a power user who absolutely counts on their computer for work or other needs. I wouldn’t buy a plan for a tablet, though unless you’re buying the highest-end devices.
How many days do I have to add Geek Squad?
60 days
Yes, you have 60 days after your purchase to add Geek Squad Protection, including standard Geek Squad Protection Plans, Plans with Accidental Damage from Handling, and Product Replacement Plans. You may add the applicable Plan on your Purchase History page.
Can Geek Squad work remotely?
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.
Is it safe to leave computer with Geek Squad?
Best Buy’s Geek Squad is one of the largest computer repair businesses in the country, but are they snooping through your private files? The answer may be yes. When you hand your computer over to Geek Squad, you sign away at least some of your rights to privacy.