How do I contact Pearson VUE customer service?

Posted on by Emilia Duggan

How do I contact Pearson VUE customer service?

Telephone numbers

  1. 866-904-4432 (toll-free)
  2. +1-952-905-7181 (toll)

Can I take Pearson VUE exam at home?

OnVUE online proctoring allows you to take your certification exam securely from your home or office. With just a simple check-in process, involving ID verification, face-matching technology, and a live greeter, you can test without leaving the comfort of home.

How do I reschedule my Pearson VUE?

Rescheduling an Online Exam Appointment

  1. Sign in to your Pearson VUE account.
  2. Locate the name of your exam under the Open Online Exams heading.
  3. Click the Reschedule link.
  4. Follow the steps to select your new date and time.
  5. Be sure to review your selections and click Confirm Reschedule on the final step.

Can proctor detect phones?

Honorlock’s remote proctoring software can detect cell phone, tablet, and laptop use while a student is taking the exam. Our AI can detect when students attempt to use their cell phones to access test bank content during the exam.

How do I get a refund from Pearson VUE?

If you wish to cancel your exam, You must access your online Pearson VUE account to cancel your exam at least a minimum of 7 days prior to your appointment, a full refund will be issued to the same credit card used for booking the exam. The refund takes 10-14 business days.

How do I recover my Pearson VUE account?

You must contact your Client Administrator to have them reset your account.

  1. Locate the Navigator Password Reset email and click the link to reset your password.
  2. Enter the Answers to your two security questions and click Verify.
  3. Enter your new Password.
  4. Confirm your new Password and click Submit.

Can you cheat on proctored exam?

Some even use web versions of applications such as WhatsApp to cheat in exams. Projectors or cameras– This is another way students can cheat in online proctored exams. Students may set up cameras on their desks and have their family or friends project the answers in front of them.

Can Pearson detect phones?

Our AI can detect when students attempt to use their cell phones to access test bank content during the exam. This is an especially important proctoring feature because students have access to more and more electronic devices and it’s becoming harder for instructors to preserve academic integrity.

Is Pearson VUE waiving reschedule fee?

Effective June 1, 2021, Pearson VUE will reinstate the $150 cancellation/reschedule fee for exams scheduled at test centers or online. Pearson will continue to waive the fee for candidates who present and must reschedule due to COVID-19 reasoning (symptoms, diagnosis, direct exposure, or quarantine requirements).

How many times can you reschedule Pearson VUE exam?

Is there any limit that one can only change the exam date once or twice? Hello Pankaj, You should not have any trouble in rescheduling any number of times, you can cancel and reschedule your exams within 24 hours prior to your scheduled appointment without any reschedule and cancellation fee.