How is eBay feedback rating calculated?
A feedback score is calculated as follows: +1 for each positive feedback, A buyer can leave feedback on any transaction that they’ve had with you over the previous 60 days. A feedback includes a comment section and a rating section, which is divided into overall and detailed ratings.
What do the stars mean on eBay feedback?
A Feedback score of at least 10 earns you a yellow star ( ). The higher the Feedback score, the more positive ratings a member has received. As your Feedback score increases, your star will change color, all the way to a silver shooting star ( ) for a score above 1,000,000!
How do I increase my feedback score on eBay?
Here are a few ways you can help increase your eBay seller ratings quickly:
- Provide Accurate Item Descriptions.
- Request Feedback.
- Communicate.
- Ship Items Immediately.
- Follow up on Negative Feedback.
- Use Multi-Channel Listing Software.
- Integrations.
- Features.
Can you fake feedback on eBay?
An eBay spokesperson commented: “We maintain zero tolerance for fake or misleading reviews and will continue to take action against any seller that breaches our user policies.”
How are feedback scores calculated?
The Feedback score is determined by the number of positive, negative or neutral ratings the seller has received. 1 point is added for positive Feedback, 0 for neutral and -1 for negative. A high Feedback score suggests that the user has a lot of eBay experience while a low score usually indicates inexperience.
What is a blue star rating on eBay?
Feedback stars
| Color | Number of ratings |
|---|---|
| Blue | 50 to 99 |
| Turquoise | 100 to 499 |
| Purple | 500 to 999 |
| Red | 1,000 to 4,999 |
What does a green star mean on eBay?
Blue star ( ) = 50 to 99 ratings. Turquoise star ( ) = 100 to 499 ratings. Purple star ( ) = 500 to 999 ratings. Red star ( ) = 1,000 to 4,999 ratings. Green star ( ) = 5,000 to 9,999 ratings.
What does a gold star mean on eBay?
The stars of many colors are awarded based on the amount of your feedback rating. When you receive a feedback rating of 10, you get a bright new gold star (just like in school).
How do I get more stars on eBay?
So how important is your eBay star rating?
- eBay feedback stars and your sales.
- eBay feedback stars and your rankings.
- Make sure your product listings are accurate.
- Use great images.
- Provide top-class customer service.
- Respond to negative feedback.
- Personalize your customer messages.
- Proactively request feedback.
What percent of eBay buyers leave feedback?
Judging from eBay’s community forums, buyers leave positive feedback on between 20 and 30 percent of successful transactions, whereas unhappy buyers will leave feedback about 90 percent of the time!
How does eBay handle counterfeit?
If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn’t match what is listed.
Can you hide reviews on eBay?
You can make your feedback profile entirely private by going to eBay and choosing the radio button beside “Make your Feedback Profile private” before clicking “Save.” Of course, you can change this back in the same way at any time, and it’s recommended if you want to continue using eBay either as a buyer or a seller.
How do eBay feedback scores and seller ratings work?
How feedback scores and seller ratings work. When you buy an item on eBay, you can rate your experience with the seller. The ratings you give are then added to the seller’s overall feedback, and detailed seller rating scores. You can view a seller’s feedback score on their listings beneath their username – it’s displayed as a percentage.
What does the star next to my feedback score mean?
What does the star next to my Feedback Score mean? Feedback stars are awarded to eBay members for achieving 10 or more Feedback ratings. Find out more about how you earn Feedback ratings.
How do I earn stars on my feedback profile?
On the feedback profile page, you’ll see a member’s: Once you reach a feedback score of 10, you’ll earn a yellow star which is displayed on your profile. As your feedback score increases, the star changes color, all the way to a silver shooting star for a score above 1,000,000. We strongly encourage everyone to keep their feedback profile public.
How do I view a seller’s detailed feedback?
To view a seller’s detailed seller ratings, go to their feedback profile by selecting the number in brackets next to their username. You’ll find stars next to the four different areas, with 1 star being the lowest rating and 5 stars being the highest.