Should I uninstall rapport?
We strongly recommend that you do not uninstall Rapport. If you are experiencing difficulties with Rapport, submit a support request at https://ibm.com/support/trusteer. While a problem is being resolved, you can stop Rapport browser protection without uninstalling.
Should I install Rapport?
You can log in perfectly safely without running Trusteer Rapport. The only benefit it could give is spotting a potential phishing site that was masquerading as your bank – but plenty of other tools, including most modern browsers, can do this anyway (see below).
Is it safe to download rapport?
We strongly recommend you download the FREE Rapport security software, to help guard yourself against internet banking identity theft and fraud. It’s designed with Santander in mind, and protects the connection between your computer and online banking.
How do I know if Trusteer Rapport is working?
When Rapport is working, it should show an IBM Security Trusteer Rapport icon on the top left corner of your browser’s address bar. The icon should either be green or gray in color. When you visit a page protected by Rapport, the icon should turn green as shown below.
Do I need rapport on my Mac?
Your bank’s suggestion to use Trusteer Rapport on your Mac is a great example of the changing landscape of malicious activity on the Internet. Rapport is primarily a browser-based security program that focuses on financial malware and phishing scams, which has little to do with which operating system you are using.
How did NatWest perform in a challenging operating environment?
Despite reporting a loss for the year, NatWest Group delivered a resilient underlying performance in a challenging operating environment. The bank continued to grow in key areas such as mortgages and commercial lending and our balance sheet remains strong, with one of the highest capital ratios amongst our UK and European peers.
Is rapport still part of secure banking promise?
As a valued Online Banking customer, you will continue to be protected as part of our Secure Banking Promise. If you currently have Rapport installed on your computer, please see the guidance below. Something else we can help you with?
Why has my usage of rapport declined?
Primarily, this is because the way you choose to bank with us has changed dramatically over the years since we first offered Rapport, with the increasing use of our mobile app and tablet devices to access our services. As a result of this change, Rapport’s usage has reduced significantly.