What is live chat transcript?

What is live chat transcript?

A live chat transcript is created after a chat session. It’s a copy of the conversation between the agent and customer, providing a valuable record of every detail of the interaction. As such, live chat transcripts are useful for customer service teams.

How do I chat on HostGator?

To contact us via Live Chat, go to HostGator Chat Support. You can also access the Live Chat icon at the top of any HostGator page or from within your HostGator Customer Portal.

How do I get help from HostGator?

Contact Support

1. Log in to your Customer Portal.
2. Select Support from the left-hand side menu.
3. There are several ways to obtain help from HostGator via the Support page, such as searching our Knowledge Base, calling us, or starting a live chat.

How do I contact HostGator support?

(866) 964-2867HostGator / Customer service

How do I get chat transcripts?

To get a chat transcript from Archives, follow these steps:

1. Go to Archives and choose the chat you want to get transcript from.
2. Click on the three dots in the top right to open the action menu.
3. Select Send transcript from the menu.
4. Enter your e-mail.
5. Click on Send copy to finalize.

How do I save a live chat transcript?

How to save your Live Chat conversation

1. Tap the name of the agent you are speaking. You can see their name at the top of your live chat window.
2. Once you have tapped the agent’s name, the box will enlarge at the top of your screen and a new button will appear on the right hand side.

Is HostGator legit?

To summarize, we found HostGator to be a reliable and customer friendly hosting service. Their 24/7 customer support is among the best. That’s why we’ve added HostGator as one of the best WordPress hosting companies.

Where is HostGator support located?

HostGator.com currently uses more than one data center to house our servers. Most of our servers reside in Provo, Utah, and Houston, Texas, with some residing in other locations. You can optionally activate CloudFlare, which would route your content through an additional 23 data centers worldwide.

How do you email a chat transcript?

Automatically sending chat transcripts with email piping

1. On the dashboard, select Settings > Account > Email Piping.
2. Click On.
3. Enter an email address that should receive transcripts.
4. To add another email address, click the + next to the field.
5. When you’ve added all the email addresses you want, click Save Changes.

How do you transcribe a chat?

How to Record and Transcribe a Conversation

1. Use a recording app to record the audio conversation.
2. Upload the file to an online transcription service.
3. Check out and your transcript will be delivered within a few hours.

Is HostGator Indian company?

We offer various packages such as Shared, Reseller, VPS, and Dedicated Servers for both the professionals as well as beginners. HostGator India is a part of the Endurance International Group. After establishing its base in India in 2011, HostGator India is now one of the largest Web Solutions services company in India.

How do I contact HostGator?

HostGator agents are available 24/7/365 to answer your questions and provide assistance with our products and services. You can contact us via live chat or phone, whichever method is most convenient for you! If you find yourself needing to contact HostGator, you’ll want to have the following account information handy before reaching out to us.

What do I do if I have trouble reading the HostGator website?

If you are using assistive technology and are unable to read any part of the HostGator website, or otherwise have difficulties using the HostGator website, please call 855-435-0974 and our customer service team will assist you. Menu. Sign into HostGator Portal Sign into Website Builder.

Is HostGator responsible for any fee related phone charges?

HostGator is not responsible for any fee-related phone charges. If you have a Gator Website Builder hosting account and access your account via login.gator.com, we have Gator Web Advisors specifically available to assist you with your questions and issues.

What kind of support does HostGator offer?

Phone Support. HostGator’s phone agents are available 24/7/365 over the phone. Just like in live chats, our phone support representatives can address most of your basic issues and concerns; however, the more complex issues may require a support ticket.