Where can I complain about bank problems?

Where can I complain if I have a problem with my Bank? You can raise your grievance on the Digital Complaint Management System (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx. This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.

How do I lodge a complaint with a case?

If you have read the following, please click this link to submit an Online Complaint. Step One: Walk-in consultation at CASE (By Appointment Only. Call 9795 8397 for more information.)…Documents to bring:

Proof of purchase/receipts/invoices.
Contract signed with the retailer, if any.
Any other supporting documents.

Where do I complain about financial institutions?

How to file complaints against banks and NBFCs on RBI website

To file a complaint, you need to visit https://cms.rbi.org.in.
Select the language from the dropdown and then ‘File a complaint with ombudsman against an eligible regulated entity’.
Now, enter the general details on ‘lodge complaint portal’.

How do I contact bank ombudsman?

For written complaint, download, print and fill up form available on www.bankingombudsman.rbi.org.in with relevant details like name, address, facts around the complaint, loss suffered and relief sought. Submit copies of documents that support your case along with the complaint form.

How do I write a complaint letter to the Banking Ombudsman?

That I am the complainant/ claimant/ opposite party to the accompanying complaint/ claim/ reply/ counterclaim. 2. That I hereby give voluntary consent to the Banking Ombudsman concerned, to settle disputes as per the Banking Ombudsman Scheme, 2002. 3.

Where can I complain about a bank in Singapore?

The Financial Industry Disputes Resolution Centre Ltd (“FIDReC”) assists consumers in disputes with financial institutions. You may consider filing a complaint by mail or in person at 36 Robinson Road, 15-01 City House, Singapore 068877, emailing [email protected], or, calling 6327 8878.

How do I complain about a case in Singapore?

What to do if you have a consumer complaint? You may call our hotline 9795 8397 to seek general queries from our Consumer Relations Officers. You can also submit your complaints online here. Please allow 3 working days for our Consumer Relations Officer to respond.

Who can act as a Banking Ombudsman?

The person who is of high standing in the Legal, Banking, Financial Services or Public Administration can be appointed as Banking Ombudsman. He will be appointed for a period not exceeding three years and be eligible for extension for a further period not exceeding two years subject to upper age limit of 65 years.

What is the role of Banking Ombudsman?

– bank accounts, payments and cards – payment protection insurance (PPI) – home, car, travel and other types of insurance – loans and other credit, like car finance – debt collection and repayment problems – mortgages – financial advice, investments and pensions

How to lodge a complaint in a banking Ombudsman online?

Your Name and address for communication with Telephone No/Mobile No,Fax No,Email address.

Name and Address of the bank/branch/entity or its registered office against which you are filing the complaint.

Facts of the case with supporting documents (if any)

You Account Number/Card Number (for card-related complaints)/other details

How do I make a complaint to the Ombudsman?

Don’t delay.

Describe the decision or action you want to complain about,and explain why you think it was unfair.

Be clear and concise.

Provide letters,documents or other evidence that show you’ve already tried to sort out the issue with the agency.

Explain the outcome you want.

How to report a bank complaint?

Your name,address,telephone number,and email address

Name,address,telephone number,and email address of the bank involved in your complaint or inquiry

The name of the person you contacted at the bank,along with the date,if applicable